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Navigating Reputation Harm
Original Program Date :
Length: 48:03


This CLE seminar provides a comprehensive examination of navigating reputational harm in the digital age, offering strategies for repairing, measuring, and mitigating damage to individuals and organizations. Attendees will explore the legal implications of reputation harm, including defamation law, and understand how to quantify damages in a courtroom setting. The program will cover key metrics for assessing reputation harm, such as online sentiment analysis and social media monitoring, and discuss the role of expert testimony in establishing damages. Through a real-world case study, participants will learn how to develop effective crisis management plans, craft successful litigation strategies, and navigate the complexities of online reputation management to minimize harm and maximize recovery.

Eric Rose, EKA

Eric has more than three decades of experience advising companies, associations and individuals on various political, governmental and public relations issues. He is known nationally and internationally for his successful crisis management, reputation repair and communications expertise.  He offers a broad range of services to individuals, corporations and organizations, including labor relations, litigation support, issues advertising, visual communications, Q&A preparation for public hearings and testimony, media relations and media training. One of Eric’s most potent tools is his strength in interacting with the highest-level investigative reporters on behalf of his clients. Eric has served as a counselor to numerous Fortune 500 companies, trade unions and other organizations, interacting with senior leadership and advising them on corporate issues management, executive exposure and media relations.

Eric has amassed significant experience and expertise in aiding and counseling people, businesses and entities in trouble or conflict or harmed by negative communications that affected/damaged their name, goodwill, image, reputation, brand, etc.  For over a decade, clients have sought Eric as an expert source and analyst for mass media on crisis communications and issues involving damage to image or reputation.  Eric’s work with political and public-sector clients includes law enforcement, healthcare, energy, transportation, consumer goods, hospitality, leisure, and environmental management. Eric has experience in all major industries and a specialty practice serving public safety unions.

As a direct result of Eric’s involvement in many crisis communications situations, Eric has become the “go-to” person for perspective by the media to provide interpretation and analysis on issues and matters relating to those people, businesses, institutions, governments, etc., who are controversial, in conflict or trouble.  Eric is regularly sought by local, national and international media as an expert media source and analyst. The Los Angeles Times, PR News, Associated Press, Las Vegas Review-Journal, and many other media outlets have called Eric a crisis and reputation management expert and sought his insight regarding reputational issues. Eric serves as an expert witness in legal proceedings regarding defamation and image repair and has been a guest lecturer at various universities.


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